TERMS & CONDETIONS

 

In order to rent a car, you must be 21 years old and hold a Class B drivers license valid for at least one year.

You can rent a car by collecting fees from the young drivers class for medium and large cars, according to the 21-year-old validation and the driver’s license period.
If another person (for example, an additional driver) other than the person who signed the contract , this drivers license information for must be included in the rental agreement (car rental contract) for additional fee. In case of an accident, God forbids, assurance will be deemed invalid and both the person who rented the vehicle and the person/persons who drove the vehicle will be separately and jointly held responsible.

Additional driver rental conditions are applied under the same conditions as the first driver. Additional driver is included in the contract and added to the insurance coverage for an additional fee. You can contact our offices for information and details about fees and prices.
The minimum car rental period is 24 hours for daily rental and 30 days for monthly rental.
Depending on availability conditions in our offices, we can handle , reciept and pick up rental cars to or from your addresses, whereabouts, and airports as well.

taking note that our company, VIP RENT A CAR , does not impose any fees or charges on the process of handing over or receiving cars within a distance of 15 kilometers away from our offices, if the place of delivery or receipt is more than 15 kilometer or outside the city limits, a simple fee is charged for every one kilometer above 15 km.
If the car is returned after the time agreed upon in the contract, there will be no charges if the delay does not exceed one hour, interms of informing and approval from us. In case the delay of more than an hour, an additional fee of fifth (1/5) of the agreed daily rent is charged for each hour of delay.

in case of a delay of 5 hours or more, an additional rental day fee will be charged. The tenant cannot extend the rental period of the car without our consent and inform our offices in advance. Whereas, our company, VIP RENT A CAR , reserves the right not to agree to extend the term of the car lease according to the availability .
Our company notes that all traffic violations resulting from the driver violating traffic laws will be fully charged to the driver who committed .

dues and highway tolls are collected during the car rental period from the driver or the car rental party that is documented in the contract at the end of the contract period at the time the car is delivered, and in case the car has been held by authorities for any reason, such as exceeding speed limits, the period of seizing the car is considered as a part of the time period for the rental of the car mentioned in the contract, and the costs resulting from the reservation of the car and the process of clearance are on the hirer , .

taking note that the traffic fines recorded on the car are paid while you are using it with reducing a part of the fine total amount, that is when you notify us where we cut it down it from our customers credit card, and at the same time, a service fee related to the traffic violations will be paid too .
payment, reservation and cancelation of rental
For prepaid reservations, and when the time of delivery comes , the customer will be waited for two hours , after two hours in case that the customer does not come to receive the car, the reservation will be canceledAutomatically by the system , and not refund will be given.
The rental dues are paid using a personal credit card only, and we note that there is no other way or other electronic application to pay the rental dues .
We note that the insurance amount for the car must be deposited, which varies according to the type of car and the method of rental, from the personal credit card of the rental party, which must contain the name of the person who wants to rent the car .
The data mentioned in the driver’s license must be completely clear, and the customer must carry the drivers license throughout the rental car period. in case the national number of the tanent is not mentioned on his license, then he must show his ID card.
Foreign clients who hold foreign driving licenses are required to show and present their passport to the management of our company when they wish to rent the vehicle.
in case the customer who rents the car decides to return the car before the agreed period of rental , the customer is not entitled to request of any financial refunds for the days he decided not to use the car.
The driver or the hiring party of the vehicle cannot cross outside the Turkish borders without prior permission and without approval of the authorities and without the permission of our company. or else legal responsibilities and consequences will be on the leasing party.
Foreigners holding foreign driving license should take into consideration the following matters:
First: They can drive the car for a maximum period of one year from the date of entry into Turkey using the foreign driver license .
Second: Residents in Turkey for a period exceeding six months must hold a legal notery translation into the Turkish language of a foreign driving license , and be certified by the notary (notre), and keep this translated copy and the foreign lisence while driving.
Third: To drive a car in Turkey for more than one year, holders of a foreign driving license must replace it with a Turkish driving license, according to the laws and terms of the Republic of Turkey.
The maximum distance a tenant is entitled to drive is four thousand kilometers (4000 km), per thirty (30) days, for more information about the extra cost of exceeding this distance contact the management offices of our company , where the contracting has been done. You can also get all other information , such as how to calculate additional dues, such as fuel accruals, personal accident insurance, crossing roads and bridges and tunnels tolls when necessary, delivery and receipt fees of the car , and Additional driver fees . In addition to providing you with all information about the roads and directions and facilitating your trips.

The level of fuel in the car is examined when you deliver it, and this is documented in the rental agreement, and when the car is received from the customer, the rate of fuel in the tank must be the same as it was when the car was delivered , and If there is a shortage of fuel, an additional fee will be charged according to the extent of the shortage in the fuel tank.

In the case of a car accident, God forbid, then the car should not be moved, except after a report of the accident has been prepared, where you must call or go to the nearest police station in order to sign a detailed report About the accident, whether it was a collision, theft or drinking alcohol ... etc. You must also inform our company and the office from which the car was rented, immediately after the accident. In case of the car being stolen, you should contact the nearest police station and inform our company about the matter as well. in case of an accident without notifying the company , tanent bears full legal and financial responsibility for this case. In the event that the car breaks down or you need help for any reason, you should contact the offices of our company or the center from which the car was leased.
1- Please check the data recorded in the lease agreement and fill in the form with all the necessary data, when receiving and delivering the car. The parties should also sign this agreement when receiving and delivering the car as well.
2- Please call and communicate with our offices (the center from which the vehicle was rented) in case you wish to extend the rental period, or to change the delivery and return time of the vehicle.
3- In the case of an accident, car break down, or you need any assistance for any reason during your use of the car, please contact our offices and contact us as soon as possible.
4- If the car has regular maintenance during rental (such as replacing parts or changing the engine oil ...) in order to control the details of the moving parts of it and prevent any breakdown that may occur, please contact our office .
5- In the case of an accident individually or the car is stolen, the nearest police station should be contacted without changing the vehicle's location where the police prepare a detailed report on the accident. In the case of car crash (the car driver committed an accident with another car driver), the nearest police station should also be contacted to prepare a detailed report on the accident in the presence of drivers, taking into consideration the following cases:
- If the car is used without a driver's license,
- If the driver is below the legal age,
- If the driver is suspected of alcohol use or is not mentally healthy,
- If one of the cars involved in the accident belongs to public institutions,
- In case of damage done to public institutions,
- If the property of others is damaged in a traffic accident,
- If one of the cars involved in the accident does not have safety and traffic controls,
- The traffic accident resulted in death or physical harm.
The above explanations are to attract your attention and provide you with information. And you can get more details by contacting us and calling our offices.